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Solar energy after-sales service system design

Solar energy after-sales service system design

With after sales service, customer relationships do not end with the conclusion of a transaction, but are maintained for a product’s entire duration of use. Unfortunately, solar companies, especially in developing countries, grant after sales service much too little importance. This is fatal, as substantial deficits in after sales service. . Typical problems of an insufficient after sales service are: 1. customers don't know whom to contact in case of technical problems 2. if customers received contact data of technicians or the company, the data are often not. [pdf]

Energy-saving solar energy product after-sales service plan

Energy-saving solar energy product after-sales service plan

With after sales service, customer relationships do not end with the conclusion of a transaction, but are maintained for a product’s entire duration of use. Unfortunately, solar companies, especially in developing countries, grant after sales service much too little importance. This is fatal, as substantial deficits in after sales service. . Typical problems of an insufficient after sales service are: 1. customers don't know whom to contact in case of technical problems 2. if customers received contact data of technicians or the company, the data are often not. [pdf]

Flywheel energy storage system maintenance

Flywheel energy storage system maintenance

Compared with other ways to store electricity, FES systems have long lifetimes (lasting decades with little or no maintenance; full-cycle lifetimes quoted for flywheels range from in excess of 10 , up to 10 , cycles of use), high (100–130 W·h/kg, or 360–500 kJ/kg), and large maximum power output. The (ratio of energy out per energy in) of flywheels, also known as round-trip efficiency, can be as high as 90%. Typical capacities range from 3 to 1. [pdf]

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